Rafal K.

I bought a phone on 23 of March at brixton store currys&carphone warehouse. On 24 was lockdown and in the shop assitant AMBER and manager lied me that I can collect the order even if the store is closed. For collection will be open. It wasnt true. I confirmed with lady that I need DUAL SIM option and she said yes. This has dual sim opion. After 3 weeks fighting, milion emails and post on facebook and twitter they send me phone with SINGLE SIM. From that moment they don't respond for email. Sometimes they repsond on twitter but all messages saying the same. Nothing. This the worst expierence in my life with company, shop, customer service, people working for CARPHONE WAREHOUSE. I was cheated on brixton and they cannot resolve problem. They want me to send emails, calling to them but they dont respond. On helpline they cannot help me.