Rae M.

I've used Pearson Vue for 5 tests and 2 reviews and every time there has been an issue. The customer service is terrible and no one can actually help you, they just give you an email for customer service.
Then you just pray that someone will answer and actually be able to help.
My last test they told me I failed, they said I needed a 70% to pass, I got a 75% and they failed me.
I told them there was a mistake and they said they couldn't help me.
They are never consistent with what they say and will make you pay more and wait weeks at a time when you should be able to test again a few days after.
I'm trying to start my new job but still waiting for my license since they said I failed, even though I have the proof that I got a 75%.
If there are ANY other options for test taking, USE THEM! Don't use Pearson Vue!