Radhika K.

It is the worst company.The AC stopped working some time in April for my rental property. I have contacted AHS and AHS sent United Air Temp technician to fix the issue. Technician mentioned that there was some wire issue and he said it got fixed. After the technician left my tenant called me and mentioned AC issue is not fixed. I called AHS again they sent same company technician again and this time technician added 2 LB Freon liquid and he charged me $280, the issue was not fixed after adding the Freon liquid. I called AHS again, this time they sent a Cool Factory technician. The Cool Factory person mentioned he cannot do anything and replacement is only the option. Issue started 45 days ago and It is almost 2 weeks since Cool Factory technician visited. And I am calling every day both Cool Factory and AHS and their answer is report is pending at AHS authorization department and I will get a call back from the authorization department.
And I am calling AHS for last two weeks.So every time I call AHS I need to stay on the call for 1.5 hrs to 2 hrs.It is too hot and my tenant is not able to live in the house but AHS doesn't care.

I Hope no one will sign up for AHS after reading this review.

It is the worst company.The AC stopped working some time in April for my rental property. I have contacted AHS and AHS sent United Air Temp technician to fix the issue. Technician mentioned that there was some wire issue and he said it got fixed. After the technician left my tenant called me and mentioned AC issue is not fixed. I called AHS again they sent same company technician again and this time technician added 2 LB Freon liquid and he charged me $280, the issue was not fixed after adding the Freon liquid. I called AHS again, this time they sent a Cool Factory technician. The Cool Factory person mentioned he cannot do anything and replacement is only the option. Issue started 45 days ago and It is almost 2 weeks since Cool Factory technician visited. And I am calling every day both Cool Factory and AHS and their answer is report is pending at AHS authorization department and I will get a call back from the authorization department.
And I am calling AHS for last two weeks.So every time I call AHS I need to stay on the call for 1.5 hrs to 2 hrs.It is too hot and my tenant is not able to live in the house but AHS doesn't care.

I Hope no one will sign up for AHS after reading this review.