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Radhi D.

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Experience: Hobbies & Interests, Art & Design

Member since December 2019

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1 Review by Radhi

The actual ordering and price match is fantastic. I enquired asking for their returns policy and received an incredibly hostile response. Including the advisor saying over the phone if people buy what they want and return as per their convenience this would put us out of business'. I'm afraid that's not how consumer rights works and equally not how a simple question regarding returns policy needs to be addressed. Bear in mind I did not expect them to even cover for returns cost merely asked what the policy was as it was not clear on their website.

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