I get Constant Delays in a medication that has a Pre Auth in place. I have spent at least 16 hours over a period of several days on the phone wiith them and they had the nerve to stop the processing to try and figure out what's going on. The Prior Auth is good for a year, and I have gotten but 2 fills out of them, 1 for 60 days and 1 for 90 days. The prior auth ends next month... There's something seriously wrong with Express Scripts and thier policies. I'm sorry I ever switched. If could select 0 stars, I would selct it 5 times!