Rachel W.

I've been a member for 13 years. The site used to be great until late 2016. That's when I noticed my points were not applying to my account for purchases I made through the site. I've submitted over 16 separate inquiries and this is what they had to say: "We apologize for the inconvenience you have experienced. Please understand that we do not receive any sort of compensation for providing manual credit for offers not tracked by our system. Nor are we able to retroactively receive credit even if proof is provided. We provide this credit as a courtesy in good faith.

If you wish to continue using your account, please ensure that you are completing the following:

-Refrain from using any third party software that may block your tracking cookies.
-Offer is completed without delay as the merchants will track you as being from our site for only a short time (usually it tracks as long as you do not close the browser window or navigate away from that merchant's web site.)
-The same information on your Special Offers as your account (ex. Name, Email, and Mailing Address). Please click the offer link before you complete the offer.
-Make sure you do not have have other tabs or windows open at the time of your transaction.
-Refrain from using any additional coupon codes as coupon codes from other sites may disrupt our tracking or be rejected by the merchant

We apologize, but we will no longer be able to credit your account through submitted tickets. If you encounter further crediting issues with your account, we would be unable to assist you with credit."
They change the rules every time I submit an inquiry. Never once, nor anywhere on the site, does it state that you have to make a purchase quickly after clicking through the site. I am out of approximately 12,500 points and have shown proof of purchases. Just use sites like e-miles, Rebates and travel sites. MyPoints is no longer worth it.