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Several months ago I joined TrainPetDog for what I thought was one month for $37.00. They have been charging my account for all the months since then. I will have to check the records to see exactly how long. My husband handles all the accounting and bank statements; he figured I had ordered something beneficial. He asked me what I was getting for the $37 monthly. Well, I have never been on the site! During all those months! We immediately cancelled the card and got another one. NOW, we get emails from them that the card will not process their invoice.
This is a rip off. You can find the answers to all the training they offer FREE on other dog sites.
I would like a refund of all money taken from my credit card account during this time. They don't deserve even one star!
R Rogers
Rachel R.'s review of TrainPetDog earned 4 Very Helpful votes
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I paid for a training book I thought that was supposed to be sent in the mail. So far I haven't...
We received some free info, but then we were deluged with e-mails guilting us for using it...
Hi Rachel, We have an optional continuity program and we had not received any cancellation request from you. Else, you would not have been charged.
Please email to info@trainpetdog.com with your email ID so we can track your order and refund you the payments.
Please understand that this is not our customer support system. The easiest way to reach us is to email info@trainpetdog.com or log a ticket at http://www.trainpetdog.com/contactus/index.php?a=add - such that we know your email ID and quickly complete the processing at our end. Posting here doesn't give us any clue about your order.