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This place is ridiculous ive been waiting for 3 months now for my sons death certificate and they said they shipped it but its been over 7 days shouldve been here by now. I call and the lady at vital records is very rude and gives me attitude every time i call.
Rachel P.'s review of USvitalrecords earned 4 Very Helpful votes
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Over 5 months. Try to call for my dad, always say voicemail is full and no one pick up. He got...
U.S. Vital emailed me a number for customer service that is not in service. They then left me a...
Dear Rachel,
Customer Service is our top priority and I am sorry to hear of your negative experience. We would love to look into this matter further and provide a status update for your order. As there are many private online agencies that assist in the application process, I would welcome you to contact our office so we can ensure you have applied with our company. This will provide us the opportunity to address your concerns as we take Customer Service very seriously. You may contact our Customer Service Department at 1-844-477-4141. If the live agents are assisting other clients and unable to take your call, please use Ext 234 and we will respond posthaste.