I would advise people in the EU not to purchase from LightInthebox.com. I'm from Ireland and I ordered 9 pairs of shoes and boots. I already paid shipping fees and when they were delivered to my house I had to pay VAT & customs charges. Light in the box sent me poor quality shoes and boots, I also thought they would be delivered in 3-4 business days but they arrived in 7 business days. One pair of boots were the wrong size, the left one was size 37 & the right one was size 38, so overall I was not happy. Here is an idea of the costs: The shoes & boots cost: - Shipping charges cost 69.78Euro, total cost 319.37Euro and when they were delivered to my house I had to pay VAT & customs charges of 112.16Euro, so overall total was 431.53Euro, in heinsight I would have been better off buying in a local shop, I was attracted to LIghtinthebox as the shoes were reduced!
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=13507883 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.