FRAUDULENT SITE DO NOT PURCHASE FROM HERE!
After spending $200 on clothing, paying additional for express shipping as well as insurance from this site, my parcel was sent to my billing (Australia) and not my shipping address (Canada). After reaching out several times via phone and email, I continue to receive the same generic response advising there is nothing they can do since the parcel already been shipped.
If I could give this site zero stars I would. Stealing peoples money is not ok.
Dear Rachelle,
Thank you for taking the time to write a review.
It is the customer's responsibility to enter the correct shipping address before submitting the order.
For your order issue, we have sent you a ticket regarding your issue via our Support Center.
Please login and kindly reply to us there.
We look forward to hearing from you.
Best Regards
ZAFUL Customer Service