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Horrible customer service. I had a groupon for a canvas print. My photo wasn't high enough resolution for the large size, but they refused to let me use it for a smaller (and cheaper for them!) size print. Their customer service was rude and unhelpful. Will never buy anything from them again.
Tip for consumers:
Use another site.
Rachel D.'s review of Picanova earned 15 Very Helpful votes
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On the website, they claim that production time is 24 hours if payment is cleared by 7 a.m. This...
