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Rachel B.

Erie PA

Contributor Level

Total Points
100
0
1

1 Review by Rachel

ID.me

  • ID.me

“What a joke”
4/20/21

Unable to reach anyone thru the only support option they have, emailing. It has been 2 MONTHS since they messed up my Pandemic Unemployment and I have been unable to get ANYONE to reply to me! It is nuts how much of a joke this website is but our own government is using it... guess they couldn't find someone better with the money they have access to?

* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Jessica D. – ID.me Rep

Hello,

We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!

-IDme Social Response Team

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