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ID.me is a joke and a total waste of time. They'll "block" or disable your account claiming you entered the "wrong" password but they'll route you back to page where you can log on and then email you and tell you they fixed it. (This happened to me twice, two weeks apart.) Their customer service SUCKS. Good luck doing anything through them. Don't fall for their B. S. it's a joke.
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Rachel B.'s review of ID.me earned 38 Very Helpful votes
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Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
IDme Social Response Team