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racha l.

Contributor Level

Total Points
109

1 Review by racha

  • LilySilk

4/10/21
Verified purchase

I did not listen to these reviews and ordered 2 shirts on "sale" for 250$

Totally not worth it as it's definitely not 100% silk. Silk is soft on both sides, these shirts are rough on the inside and feel more like satin. Save your money and go buy them at a reputable store

Even the label is cheap. They came in quickly to Canada but its so complicated to send them back that i just gave up and i think thats their goal. I havent even worn the blouses, thats how cheap they feel and look

There is a reason why they dont allow reviews on their fb page

Tip for consumers:
Maybe get the pillowcases but stay away from clothes unless you want some overpriced satin

Products used:
None. Look too cheap

Service
Value
Shipping
Returns
Quality
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Lily M. – LilySilk Rep

Dear Customer,
Thanks for your feedback!

We are sorry that our products do not meet your expectations.
Hope you can kindly understand that the silk may feel and look different due to different weave methods.

Our apologies for the unpleasant shopping experience. We use only premium materials and will not compromise with inferior-quality products no matter how, and we have gain OEKO standard certification. But we do understand you may not 100% satisfied with our products.

We may not be a perfect company, but we do put customer experience first, and we will continue making improvements. You could reach our customer service team via support@lilysilk.zendesk.com, and we are here to help.

If you have any further questions, please feel free to contact us.
Kind Regards
LILYSILK Customer Service

racha Has Earned 29 Votes

Racha L.'s review of LilySilk earned 29 Very Helpful votes

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