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Candace R.

Contributor Level

Total Points
102

1 Review by Candace

  • LilySilk

12/8/23

I paid around $500 on the site only to realize the quality of the items were very very bad. For the amount of money they mask I could have gotten something much nicer and more decent. The stitching and the material are just so bad. Please do not order from here or else you will regret it when you receive your items.

Tip for consumers:
Don’t be fool by the website, the quality is very bad

Service
Value
Shipping
Returns
Quality
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Lily M. – LilySilk Rep

Dear Customer,
We do apologize for this and any misunderstanding.
At LILYSILK, We use only premium materials and will not compromise with inferior-quality products no matter how. Most of our products are made of grade 6A mulberry silk, and most of them have OEKO certification.

Please feel assured that we provide a 30-day easy return or exchange service if you are not completely satisfied with your products from LILYSILK.

If you have any problems, don't hesitate to contact us at support@lilysilk.zendesk.com, and we will reply to you within 24 hours on business days.
Best regards,
LILYSILK Customer Support

Candace Has Earned 2 Votes

Candace R.'s review of LilySilk earned 2 Very Helpful votes

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