I called TRR and had the pleasure of speaking with Jamillah B - I was interested in purchasing a pair of shoes but noticed the size listed did not reflect the size of the shoe on the online picture. Jamillah B tracked down the issue and quickly called me back to inform me that the shoe size was incorrectly posted. She also gave me a $30 credit for the inconvenience. She demonstrated excellent customer service and was indeed a pleasure to interact with. She is a real asset to TRR!