The negative online reviews are correct. This website is a scam they are just there to get your money. Watch out on match.com they $#*!ing auto renewed me and charged me for three months. Never sent a reminder email or anything. I thought i had already canceled, but turns out i missed deadline by 4 days. Spent over an hr on phone with customer service and 1st they refused to refund anything then finally they said they would refund 21. Worst customer service ever. Match.com is a $#*!ing scam nothing but $#*!ing creepy old dudes. I deleted everything the reviews online about it are right lol. They would not work with me at all. Worst customer service ever. Do not use this site.