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I ordered a winter jacket and wore it 3 times before I put it on again and when putting my arm in the sleeve i heard a tear and the jacket teared in 3 spots by the shoulder. Customer service was horrible and said a branch caused it. They do not stand by their product and no one should ever order from this cheap, faulty site
Rachael S.'s review of ROMWE earned 7 Very Helpful votes
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I had a purchase that was supposed to be delivered to a Suite # but the delivery people left it...
Hello Rachael,
Our team has sent you your full refund details via email. You have been fully refunded for this issue. If you believe that I have helped you resolve this issue to your satisfaction, I would appreciate it if you could edit your review to reflect my correspondence and services. Thank you and have a great day!