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Rachael R.'s Profile

rachaelr16

Reviewer level: 1

Level 50% complete

1 Review

3 Votes

3 Very Helpful

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Member since: August 2017

1 Review by Rachael

Etsy.com

Etsy

8/11/17

Don't expect Etsy to help you as a customer AT ALL. First of all, it is impossible to reach their customer service team. You first need to open a case with the seller and then they GET A WEEK TO RESPOND?! Excuse me? This order was already two weeks late. Then once I finally could escalate the case to Etsy, all they do is CC me on an email to the seller and GIVE THEM ANOTHER WEEK TO RESPOND? I'm not sure who's side Etsy is on, but it sure isn't the customer. Stay away!

Rachael Has Earned 3 Votes

Rachael R.'s review of etsy.com earned a Very Helpful vote
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Rachael R.'s review of etsy.com earned a Very Helpful vote
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Rachael R.'s review of etsy.com earned a Very Helpful vote
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