Rachael P.

Finding Speechpad has given me a chance to work from home at my own pace, on my own schedule. Day or night, long or short, transcription or review, I choose what I want to work on when and for how long. I have serious health issues that prevent me from working. With Speechpad I can work when I am able with no recriminations if I have to take a few days off or if I have to ask for a time extension because I have to go a little slower.

Of course you have jobs that are rejected, it goes with the territory. No one is perfect no matter how long they've been transcribing. But I always get a chance to rework a job, usually it's something simple. If the problem is something the reviewer can pick up, I lose a few points for that job, but I've never found the corrections to be unnecessary. Usually it's because I wasn't paying attention to speaker tokens or guideline rules (particularly the "clean verbatim"). My bad!

One last observation: you are not going to make the same amount of money you would if you had an hourly job. This type of work is based on quality and quantity. You have a certain amount of time to complete a job and a posted amount paid on approval. This is the sacrifice we make working at home. I have awesome skills (I've been work for 38 years so I've earned bragging rights!) -- but they are worth NOTHING if I can't work. Speechpad has give me that work and a chance for income where I had none.

The staff are awesome. I usually have an answer within 45 to 60 minutes. They are helpful, professional, and always friendly and there to offer help. No matter if my question is important or if I just want to whine about a particularly difficult job (admit it, we all whine occasionally!), they always answer and treat me with respect. I've worked several online transcription opportunities. Speechpad has proven to be the most professional by far.