I ordered three hats in April. Two arrived in July. One was horrendous quality and the leather strapping broke before it was even worn. As of late August the third hat had not been dispatched. I requested this be cancelled as I was moving house. Customer service and contact is appalling. Received an email saying the third hat had been dispatched after requesting it was cancelled and refunded three times. No refund, no acknowledgement.
This is just a shoddy drop shipping company from China with flashy marketing, avoid at all costs and shop local.