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What a disgraceful company. I realised that the tickets for my sons to fly one way from Geneva to Heathrow was two days later than it should be. I was kept waiting on the phone for nearly 20 minutes before I discovered that they were charging my 51p per minute. I then received an email saying that they could change it, but that there would be a charge of £817...! Appalling
Tip for consumers:
Do not use Flights 24
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Two return flights from Edinburgh to London costing £61 attracted a 'service fee' of £59.96p....
