P W.

Valucase is a scam! Don't buy from them! I ordered an expensive cellphone case and they sent me the cheapest case possible. For the past three months I've been trying to first get them to send me the correct case and eventually a refund. All of my emails were replied to with "We're checking with the warehouse" by what probably is a bot. Judging by the great number of identical reviews, this must be Valucase's (criminal) business concept. My mistake I hadn't checked their reviews.

Update Nov. 8th, 2022: today, I was informed by a very informal email that I'd already been sent a refund a few days ago (three months after my purchase). It's showing up on my credit card statement as a payment from "BRILLIANCE STAR, TUEN MUN". They never sent out any notification they were processing a refund and just yesterday, I received another one of those "we're checking with the warehouse" emails. I'm standing by my one-star rating.