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Trip Factory has pathetic service. Please don't trust this site. We had booked a trip to ooty and I got diagnosed with jaundice. I had to cancel the plan and informed trip Factory 5 days in advance. We were assured of refund by them. Now it has been 2 months we did not get any refund. We have given them all the proofs/reports to validate the genuineness of the disease. Please don't fall in their trap.
Purvi K.'s review of TripFactory earned 12 Very Helpful votes
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Never ever book a trip from tripfactory, they all are liars and won't help once you book a trip...
There former employee is taking money on Trip factory account name and they never knew it, how...
Dear Ms. Purvi,
We are sorry to hear you have had this experience with us.
Please help us with your Trip Reference number, so that we can get to the bottom to this. Our senior management team will reach out to you to help resolve at the earliest.
We strive towards maintaining the highest quality standards for our customers.
Warm Regards,
Clinton Thomas
Team TripFactory