First off their warranty is useless no refunds exchanges or returns if you've added gas. If you want to return it and haven't added gas you are charged for shipping back to them their shipping fee sending it to you and a restock fee. My kill switch was broken when delivered. The bike is cool but it feels like the brakes are on but they're not. The phone number they fave is also useless every day several times each day I've attempted to get ahold of someone there and I've gotten their auto bot with no option to leave a message or hold. Consider yourself warned