Priscilla G.

I bought a new stackable washer and dryer for $1600 from the Nashville location and the washer doesn't work. They will not let me return it for a refund or replace it.

I would give 0 stars. First time I shopped there was last weekend for a dress for my daughters dance. Everyone that worked there was rude and not helpful. Didnt know for sure about the dress we were buying and was told we could exchange it. My daughter decided not to wear it so I brought it back and the manager told me no returns or exchanges on special occasions dresses. No one told me that when I bought the dress and I told the manager that. She was very sarcastic to me saying see it's on the receipt. I said I should have been told that before buying the dress. So I'm stuck with a $100 dress. This is at Opry Mills mall. I will never shop there again. Horrible service!