PRINCESS G.

OKAY, I ADMIT; THE BOOTS I PURCHASED IS CUTE. AND I BOUGHT THEM 9/2015. JUST RECENTLY IVE NOTICED THAT I HAVE BEEN GETTING CHARGED $39.95 FEB/2016 AND MARCH/2016. LAST MONTH I EMAILED THEM REGARDING THAT. I HAVE NOT GOTTEN A RESPONSE. I ASSUMED THEY SEEN IT AND GOT IT FIXED. I RECENTLY LOGGED ON MY BANK ACCOUNT TO DOUBLE CHECK AND NOTICED I WAS CHARGED AGAIN. I GAVE THEM A CALL AND THEY TOLD ME THEY WOULD REFUND MY MONEY. I WONT RECEIVE IT TILL 5-7 BUSINESS DAYS. AND I CAME ACROSS THIS SITE AND READ A LOT OF NEGATIVE REVIEWS. I GAVE THEM A CALL AGAIN TO CANCEL MY ACCOUNT. THEIR RESPONSE WAS "I UNDERSTAND THAT YOU FEEL THAT WAY BUT WHY DONT YOU USE YOUR CREDITS FIRST BECAUSE I SEE THAT YOU HAVE $127 THEN YOU CAN GIVE US A CALL TO CANCEL" BUT AS IM LOOKING AT THE SCREEN, IT SHOWS I HAVE $0 BALANCE. I TRIED TO REMOVE MY BANK INFO BUT THERES NO WAY I COULD. I CALLED AND CALLED THEM BUT THEY STILL TRIED TO TALK OVER ME AND TELL ME TO USE MY CREDITS. I PUT MY FOOT DOWN AND TOLD THEM JUST CANCEL IT. THEY DID. I HOPE. I WILL ALSO CANCEL MY BANK CARD AND GET A NEW ONE. I HOPE THIS MESSAGE STOPS YOU ALL FROM PURCHASING FROM THEM BECAUSE ONCE YOUR INFO IS ON THERE, YOU CANT DELETE IT.