Preston P.

I spoke with Ronnie Grant, who listened to the reason for my call and provided some answers that I didn't expect. I originally called in to cancel my subscription because it was somewhat expensive and I couldn't afford it. He was able to tell me about all of the services I would be missing out on, including their resume review tool, job search tailored to my resume, and help inserting tag phrases to make my resume stand out to employers. He offered me a discount price due to my needs as I couldn't afford the full price subscription and I chose not to cancel. I am impressed with the services available as well as this customer service experience.