Preston B.

Up, down, sideways... if you read the reviews of this seller, it's gonna be all over the board. First, a lot of people are chronic returners. You piss me off, 'cuz you make product more expensive for the rest of us! Second, this company communicates primarily through the chat box on their site. Don't do it any other way if you can help it. You'll get the fastest help and best attention this way. Third, don't buy stuff you're not enthusiastic about in the first place. The majority of complaints is because the buyers who've complained on this site didn't do due diligence before they bought, and then got all $#*!y afterward instead of using a little patient politeness. My experience has been awesome, the product better than described (blem), and the shipping quick. But then again, I read everything, did my research, and knew ahead of time who and how I'd communicate if there were problems. If you want a seamless, unthinking experience, go elsewhere, and pay more.