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Prema s.

Qld

Contributor Level

Total Points
84

1 Review by Prema

  • OZ Mobiles

6/2/21

Bought a phone used less than 3 month, contacted the costumer care in regards to the faulty product they then replied by saying they will replace it and sent a shipping link then after 2 days I got this

Your package was received, but unfortunately the cause of the screen issues are the significant cracks along the bottom of the screen caused by a significant drop or impact. See attachment. Damage caused by mishandling is not covered by warranty, so we have no choice but to return it to you as-is.

Your device will be on its way shortly with the following express post tracking number:

How freaking insensitive is this, this company is a scam never buy anything from them
I was stupid to trust online companies for mobile products... very poor service now I am left with a broken phone that can not be used great company

Tip for consumers:
Never buy anything from the it’s not reliable I bought a phone worth a 1000aud this is not fair

Products used:
I now need to buy a new phone because this is a scam

Service
Value
Shipping
Returns
Quality

Prema Has Earned 4 Votes

Prema S.'s review of OZ Mobiles earned 4 Very Helpful votes

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