I have recommended this Site to my sister for sending birthday gift to her daughter. She has placed the order on Feb 11th. She placed the Chocolate Cake and Dozen mix Roses Bouquet. The order is dispatched on Feb 12th, but they delivered only Cake and which is not Chocolate Cake. They haven't even informed through Email or even while dispatching even it's asked about Bouquet, but the delivery person said only Cake. It could have been informed at least through Email or some sort of notification while delivery in case if specific ordered item is unavailable. They just ignored. This is not customer oriented site, these guys are so careless Nothing was communicated, so irresponsible in providing service to customers.
I have called them on Feb 14th to check and Support team simply said since Roses are unavailable, hence not delivered.
I was so disappointed with their service... and I will never and ever recommend this site to anyone.