P R.

I purchased a Johnathan and Drew Kristan rug. I love Kristan rugs I own 3 wool. This rug was a different fabric. My daughter is allergic to wool. Upon receiving the rug it looked nice. Bright and clean. Now the fabric colors seem to have bled into the beige and in some color spots gone all together. The fabric material is all matted and some areas piled. In less than 7 months the rug $1000, looks 100 yrs old, dirty and I'm rolling it up and tossing it. Bloomingdales refused any help not even an exchange but did offer a megar insulting loyalist $50 gift card. I'm done shopping at a store that won't bend their policy for a serious situation. No more Bloomingdale's for me.