Pour J.

You lied and got me to upgrade when I didn't need it, offered me a $50 credit to make up for it (but never gave it to me), told me that I had to PAY if I wanted to downgrade from the plan I was manipulated and lied into getting, tried to get me to renew a year early and forfeit my last year on a great price, took away any admin tools to monitor my own file safety, charged my credit card A MONTH IN ADVANCE OF RENEWAL WITHOUT MY PERMISSION, and then took ZERO responsibility and showed no remorse for doing so... and then offered me a 10% discount on your inflated prices. But other than that, you're pretty $#*!ing awesome! Good riddance.