Thumbnail of user porthosl

Porthos L.

Contributor Level

Total Points
83

1 Review by Porthos

  • MakerGeeks

1/22/19

Since the beginning, I have use Makergeeks for my printing supplies, but not anymore. Although their product is good, their issue is with customer service and timely delivery.

Let's list their issues:

1st - Their web page is a mess, is disorganized and is never up to date.

2nd - When you order a filament it never arrives in time, you can go for months waiting for your order.

3rd - Their customer support is none existent and they take weeks to respond to your email and let not forget, no phone contact number.

4th - They are always having issues with their manufacturing machines.

5th - They hate bad reviews "Sorry but if can't handle the true!, Well you know the rest".

Eventually they will return your money if you don't get your supplies after months of waiting. I almost lost a major client due to their problems, so I found a different supplier. Is a shame because their product is good.

Would I suggest them for 3d supplies? No right now, Makergeeks need to address their issues and fix it, may be then I would go back to them, but on the mean time I am using different supplier that has a better reputation and so far I am happier.

I say stay away from Makergeeks for know, till they address their issues.

Porthos Has Earned 3 Votes

Porthos L.'s review of MakerGeeks earned 3 Very Helpful votes

Porthos hasn’t received any thanks yous.

Porthos doesn’t have any fans yet.

Porthos isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jonb241
3/3/19

I've ordered a lot from MakerGeeks over the years and this last order, placed on Black Friday...

Thumbnail of user davidc1498
1/31/19

I'm currently talking with my bank to get $155.73 written of orders refunded. They charged me but...