Happy with the installation service, and the tech who took down my details corrected a whole bunch of problems created by the salesperson at the POS. I'm still having to contact their fraud service (recommended by the tech) and that's been a chore since the number they gave me is either not in service or I get put on hold (nothing but dead air) and I have a very limited cell data plan (NOT AT&T) and can't afford to hang on for 45 minutes for them to get to me.