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There is nothing I am impressed with DHgate. First, their product listing is such a mess. There are tons of nonsense listing like a "shipping fee", "if you want this, please send a message", etc. which is so unorganized. Second, price is not that cheap compared with its competitor sites. Their payment system is also poor. There is a canceled order from seller, they refund my money to dhpay which is terrible for people outside China to reuse that. Finally, my first purchase is totally a waste of money. Other than my unusable refund money in dhpay, the only product I've received has so poor quality. The only reason to try this site in the first place is to use my skrill.com's money, until today I've realized this is also my last.
Pitakpol S.'s review of DHgate earned 3 Very Helpful votes
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hi Pitakpol,
You will need to choose the courier that you want to use in the item page before you can place an order. All the shipping couriers are shown in the item page as well as the shipping time and cost (if there's any). The refund was applied in your DHpay account since you've used Moneybookers when making a payment.
This order is already closed and you have released the payment to the seller. If you have issues with the product, please communicate with the merchant for a resolution on this issue which is either a refund or a replacement. You may ask the seller to send you a message stating "I agree to give you a refund for the amount of $***". Once the seller sends you this message, please contact us back so that we can operate it for you.
If you have any questions, please do not hesitate in chatting with us by clicking on Online Chat from our Customer Service page: www.dhgate.com/contact/contactUs.do
Sincerely,
Sil
DHgate Customer Service