Other reviews summarized my experience, gross incompetence, borderline scam company!
Booked a return trip to SA with this d^mb f^cks, I'm now certain the agent that handled the booking, probably Wakanow as a whole is a scam company. My return date which I was extremely specific about was changed to a completely different date, on noticing that, I reported to a very unwilling customer care, I eventually after several complaints had to pay extra 200k plus to change a f^cking date of the return flight, an error that was clearly the company's. Guess what, the d^mb ass changed the date to the original specified date but changed my return location from Abuja to Lagos, found out 2 days to my return flight. I immediately requested for a change of location, after an extremely nonchalant attitude towards my request, I was told to pay another 300k for that, booking a one way cost just a little above this. On getting to the airport, after paying for change of destination, the flight wasn't booked. Spent two extra days at a country that I had exhausted my expected visa stays because of this $#*!ing b^stards!
This is it, they want to get as much money from you as possible by putting you in an uncomfortable situation with your trips! This happen to their clients all the time!
Just save yourself the stress because if you use Wakanow, I PROMISE YOU WILL REGRET IT! I PROMISE YOU! You will spend more than your budget! You might get to the airport and realized you only received confirmation and your flight wasn't really booked! F^cking scam!
If you value your peace and money, AVOID WAKANOW!