For Business
Write a Review For Business Write a Review
Thumbnail of user phyllisl8

Phyllis L.

Contributor Level

Total Points
85
0
1

1 Review by Phyllis

Banggood

  • Banggood

“Do not give them your money.”
10/3/16

I bought shoes and a dress and needed to return for bigger size. The problem is... there is no way to return them. There is no packing slip, their site says you have 3 days to get them in the mail to be able to exchange and their site says if you fill out a form a return label will be emailed to you. I did and it never happened. I tried live chat and the person obviously didn't understand English and they just stopped chatting and got off line when I said I needed a return label. All of their clothes and shoes run small and you have NO recourse if your stuff does not fit.

  • Comments (0)
  • 783K Views
Helpful  (5)
Thank you
Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Phyllis L,

So sorry for any inconvenience we caused, we have a return policy for almost every situation. About the size, we have listed all the details about item sizes on the related product page. If you find the size do not fit, please check our description and your order information first.

1) Size not as ordered: You can contact with our Customer Service directly for a full refund or a correct size for free.

2) Size as ordered but does not fit: Size may be 3cm/1.5 inch inaccuracy due to hand measurements. You can contact us and apply for a return. In these cases you would be responsible for all shipping fees incurred.

3) If the size difference is greater than 3cm/1.5 inch, we will cover the cost of the return postage. Please contact us to arrange a return.

So could you please tell us your order number, we could check it for you if we sent you the wrong size or there is something wrong with the size chart. For more information about the return policy, please click here: http://www.banggood.com/Clothing-and-Apparel-Return-Policy_hi533

Best regards,
Banggood Team

Phyllis Has Earned 5 Votes

Phyllis L.'s review of Banggood earned 5 Very Helpful votes

Phyllis hasn’t received any thanks yous.

Phyllis doesn’t have any fans yet.

Phyllis isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user maryg3930
mary g. reviewed Banggood
4/12/24

Their publicity states that dispatches from the EU occur within 2 days, this is not true, I...

Thumbnail of user konstantinosp27
Konstantinos P. reviewed Banggood
4/1/24

I made a purchase from this particular website which turned out to be a bad purchase. I purchased...