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This was the first time I could not print the tickets I purchased. First the website said I would need to download the Seatgeek app to get my tickets. Then I received an email I thought was spam that said I would have to download the MLB app to get my tickets. I needed to contact your customer service to make sure I was doing it right. It was VERY confusing.
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In town for business and decided to go to a Mariners game. So I buy one single seat ticket. I get...
Hi Phyllis, thanks so much for taking the time to leave a review, and we do apologize for the confusion regarding this ticket transfer! Ideally, all mobile tickets can be delivered directly through the SeatGeek platform, but we're doing our best to accommodate MLB fans this season as more teams switch to mobile transfers. We're also continuously working to push as much information out proactively as possible so the users affected by these third-party ticket transfers are aware that they're coming prior to delivery. We always appreciate user feedback--it's what helps us provide the features that everyone wants the most! Please let us know if you have any other questions or concerns about this order or just in general. Thank you again!