Phil W.

Untrustworthy Company that refuse to listen or take any action, chat via FB make no sense as they contradict each other,
Couldn't even be bothered to raise an investigation with their delivery company now very expensive parcel has gone missing - ruined Christmas. Just gets better the lies.
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Told parcel was at hub Wednesday.
Nope now at hub Thursday.
Be delivered to hub Friday by 22.00 ready for me to collect -guess what no parcel there! No attempt ever made to deliver it to our address or hub.M&M careless appalling lying attitude,- been a loyal customer but will never use again cheap prices equal cheap service. Icing was asked for a call back from a manager conveniently phones had just gone down.
As you or dpd are taking no action a call to police for stolen goods -Trading standards and postrs. Least your Christmas hasn't been ruined. Absolute disgrace!