phillip m.

They didn't tell me getting a water cooled system would be expensive to ship. They want me to pay 740 bucks plus packaging and a pallet. The pc came to me damaged, the coolent had a corrosion build up on a connection and when I called them to get it fixed they dodged my calls and then waited untill after my warnty date was out by a couple days and even though they saw my emails and calls and then offered to pay half the shipping but "just not tell the guys" I didn't pay half"

Then I decided to let the pc sit for a few weeks and weigh my options and noticed the pc wasn't leaking and just had build up. The issue is they are supposed to use distilled water… clearly they didn't. Next my cpu went out. I wasn't informed I had customer support ether so I paid a local shop to diag the pc. They narrowed it down to the cpu or mother board. The pc has been having start up and run issues and crashes. Unrelated to the possible leak,

In the beginning I didn't send the pc back to them to fix the damage because it was minor scuffs and I didn't feel right doing so. I did them a huge favor. Then I didn't send it in for the leak repair because it's my main source of income, and I wanted to make sure it was actually still leaking as after a year it didn't seem like the fluid level had gone down.

For 9 months my pc ran fantastic and handled everything.

I did over pay big time for this pc at 7900 bucks. They charged me over 900 bucks for a *******ks cpu plus labor. I could have bought a gpu with it for that price. The over charge, over promise and don't deliver. I 100 percent do not recommend going with these people. They seem nice enough but they just don't put their customer service as a priority. If my pc wasn't water cooled I'd have paid 189 for round trip shipping and now they want me to pay 781