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Phillip S.

Long Beach, CA

Contributor Level

Total Points
82

1 Review by Phillip

  • eFax

1/14/21

The product worked well. No issue with that. The problem came when I went to cancel the service, which they have made into a difficult process and botched. They continued to bill me after I canceled even though I was locked out of using the service. I called customer service and they refused to give me a refund. From reading other reviews, it appears that this company has some ethical issues it needs to iron out. I would not recommend.

Hopefully, they will now stop billing me. "Per your request, your account has been canceled. Billing will cease immediately. Your confirmation number is *******."

Products used:
efax

Service
Value
Returns
Quality

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Phillip S.'s review of eFax earned 2 Very Helpful votes

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