The product worked well. No issue with that. The problem came when I went to cancel the service, which they have made into a difficult process and botched. They continued to bill me after I canceled even though I was locked out of using the service. I called customer service and they refused to give me a refund. From reading other reviews, it appears that this company has some ethical issues it needs to iron out. I would not recommend.
Hopefully, they will now stop billing me. "Per your request, your account has been canceled. Billing will cease immediately. Your confirmation number is *******."