SIte goes down when trading is busy so you cannot trade. Flash crashes make margin impossible. Deposits are held for days even on verified accounts. Customer service is useless at best once they have your money. Use at your own risk! Look for an exchange with better online availability and better customer service. These guys act like your money belongs to them (which it might as soon as they flash crash your account).
I Bought a car on August 21st through AutoAuctionMall and their manager Peter Anderson wont transfer it to me, I still don't have documentation over a month later. I have had to hire a lawyer to get my car! Do not use this site!
Thank you for your comment Mr. Hampson and we are sorry to hear that you had a negative experience. We would like to address your comment as it is not totally accurate.
You purchased your vehicle on August 24,2020 and picked it up on August 28,2020. Dealers generally have 30-days to send the re-assignment of title following the date of pick-up of the vehicle. Due to COVID-19, that time has been increased to 45-days.
On September 11,2020 we mailed you the re-assignment of title for this vehicle via USPS to the address you provided. You then contacted us on September 24,2020 and told us that you did not receive it. Since this was sent by regular mail we could not track it. Instead, we offered to send you the re-assignment of title, at no additional cost, via UPS. The next day, September 25,2020, we sent it by courier to you. We provided you with a tracking number and the re-assignment of title was delivered to you on September 29,2020.
In all, your comment that we will not transfer the title to you is incorrect as we did try to send you the re-assignment originally on September 11,2020. We were not aware that it was not delivered to you in time and when you contacted us stating that you did not receive the re-assignment of title, we sent out a replacement the next day via UPS with a tracking number.
We apologize for the inconvenience you experienced with the delivery of the documents. We will review our internal processes to ensure that clients get their re-assignment of title as soon as possible after they pick up the car.
Best regards,
The Auto Auction Mall team
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Thank you for your comment Mr. Hampson and we are sorry to hear that you had a negative experience. We would like to address your comment as it is not totally accurate.
You purchased your vehicle on August 24,2020 and picked it up on August 28,2020. Dealers generally have 30-days to send the re-assignment of title following the date of pick-up of the vehicle. Due to COVID-19, that time has been increased to 45-days.
On September 11,2020 we mailed you the re-assignment of title for this vehicle via USPS to the address you provided. You then contacted us on September 24,2020 and told us that you did not receive it. Since this was sent by regular mail we could not track it. Instead, we offered to send you the re-assignment of title, at no additional cost, via UPS. The next day, September 25,2020, we sent it by courier to you. We provided you with a tracking number and the re-assignment of title was delivered to you on September 29,2020.
In all, your comment that we will not transfer the title to you is incorrect as we did try to send you the re-assignment originally on September 11,2020. We were not aware that it was not delivered to you in time and when you contacted us stating that you did not receive the re-assignment of title, we sent out a replacement the next day via UPS with a tracking number.
We apologize for the inconvenience you experienced with the delivery of the documents. We will review our internal processes to ensure that clients get their re-assignment of title as soon as possible after they pick up the car.
Best regards,
The Auto Auction Mall team