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I bought a product COD from Lazada. After using it for 2 mins, it broke. I contacted Lazada and they said to return it. They later contacted me saying they would refund me and to provide bank account details. On 3rd Feb, they said the money had been put into my bank acount but it would take about 7 days for the money to be released. After 10 days, i contacted Lazada. They replied asking for bank account details. HUH! How did they put the money in on 3rd Feb? Anyway, I provided the details again. Now I am getting the run around. DON'T BUY FROM LAZADA. I have been buying from ebay etc online for over 20 years with no problem. This is my first and last Lazada experience.
Tip for consumers:
Buy using a credit card. At least, the credit card company will support you
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