Charged me the full amount for a 3 day hotel stay 1 month ahead of time. I canceled within a couple of hours on the same day, again 1 month ahead of time. They refused to refund me, saying the reservation was non-refundable. I called the hotel and the reservation never even got through to them. So what service did I pay for? Apparently for Reservations.com to pocket my money and deliver nothing. I am disputing this with the credit card company (Citibank) to get this scam reversed!