Based on all the reviews I was hesitant in buying from them but took a chance and I was pleased with the condition my pokemon cards came in. Mostly everyone said the condition was bad and the website needs to take some stuff off. My package was in great shape. You know what they say, most people that write bad reviews only have bad things to say. I'm sure the people that wrote bad reviews where valid. I'm just saying people that good things tonsay don't write any reviews. People love ordering from prime and for the most part I only had good experience with them. I can recall a couple of times I got stuff delivered from them that was damaged and had poor customer service.