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P G.

Contributor Level

Total Points
80

1 Review by P

  • Carter's

7/1/20

Saskatoon preston crossing store. Very bad customer service. Story: I waited in line outside and nobody was there to ask people to come in after somebody left, when i waited after few people left and nobody asked me to come, i went in and immediately questioned. I explained and then the girl starteled andcsaid ok. She gave me big eye right away. Well i ignored and started shopping. I waited in line again for billing, which is fine, understandable. Some other girl was on the counter, right before my turn, the welcome girl switched with her. My turn came and i showed the girl a 20% off coupon that i have, she stared at me very bad as i've asked her for her kidney or something. The store was offering 25% off anyways, when i asked her to apply my coupon, she changed the discount from 25% to 20%, which i saw her doing but i thought instead of applying coupon code she is applying 20% discount strainght. After processing, i checked my receipt and saw there was no 25% applied and instead she gave me 20%. Really? Who does that. Upon asking she said the system wont allow 2 offers at once. Ok. Got it. But why would the system give me lesser discount? I felt dissatified and cheated and returned everything. Went to childrens place and bought the stuff, cheaper and no hassel with the service. Your loss is their gain. But my question is, is it improper training or racism, bcz i have a diff ethinicity. The girl looked confident as if she's been working there for long. So she should know the systems well. Would not recommend anybody and will try to spread the word to avoid people from bad treatments.

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