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Their site said ordered December 14,2023 and delivered September 15,2023. Items did not arrive. They told us to check with the neighbors, and then the tracking number said it went to Castle rock Washington. We're in Texas. Pretty sure we know our address. We asked for reorder and we're denied so we're disputing the transaction with our bank. The only way to communicate with them is by chat. Very frustrating. Would give 0 stars but not given the option. Do business elsewhere.
Patrick F.'s review of iHerb earned 3 Very Helpful votes
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Dear Valued Customer,
We are sorry to hear of this and want to help. However, we need the order number in order for us to do so. May you please direct message us the order number? You may also contact our Customer Support team with the order number as well. Once received, we will expedite this matter in an effort to help.
Again, we apologize for what you have reported and are standing by to help further.