I had few problems while purchasing and leaving review, but it seems like i always have to go through reverb.com to solve it. Even little things like changing a comment. But because of the timeline difference, i'm awake having problem while they are not so i just wait for their reply for a long time and it finally gets to them, they sometimes makes me wonder if they ever listened to me. If they wanted to make an international music shop, they should be like one by expending their customer service time or giving users of the site more control. You know like changing a damn comment. Just put an EDIT button there. So yeah wasn't the best place to shop. Boy they SUCK