Ordered in September 2018 1 pair of shoes and since then they took every month £35 of my account without my consent or knowledge. Just found out today while I was looking through my bank statements. It turns out, they took £140 so far for a pair of shoes, not more worth than £35!
Not very clear that you subscribe into a VIP Membership when ordering the first time.
Good way to make money without providing any service, Justfab!
Hello Petra,
At JustFab, we pride ourselves on giving our 100% every day to ensure that our members' needs are being met. I know that we have let you down, and for that, we are very sorry. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy